IR Touch Guide Terminal Board for Mall Directory, WF-G3399, AndroidSBC, Bordeaux

TL;DR: IR Touch Guide Terminal Board for Mall Directory

AndroidSBC sourcing desk: smart guide kiosk board pricing held flat through the current quarter serving Bordeaux, France. The WF-G3399 smart guide kiosk Android motherboard spans the dual-screen high-definition guide kiosk and eleven sister models in the WF-G series, all built on the RK3399 dual Cortex-A72 1.8GHz plus quad Cortex-A53 64-bit SoC with the ARM Mali-T860 MP4 GPU, dual HDMI 2.0 4K output plus eDP, and Android 11 firmware support. AndroidSBC, the export arm of Wanlin Manufacturing Group, ships the WF-G family from the Longgang source factory in Shenzhen to Bordeaux and France importers who run mall directory, wayfinding, information point, dual-screen promotion, interactive display and outdoor smart city programmes.

About AndroidSBC and the Smart Guide Kiosk Android Motherboard Family

AndroidSBC is the export arm of Wanlin Manufacturing Group and the source factory behind the WF-G smart guide kiosk Android motherboard family. The Longgang plant runs SMT, in-circuit test, functional test and a burn-in station under one roof, with a sustained output of roughly 5000 boards a week on this family and buffer stock held on the RK3588, RK3568, RK3566, RK3288, RK3399, A133, H618 and T527 tiers. For Bordeaux integrators that matters at two points in a guide kiosk project: the pilot build, where a 1-3 day sample lead keeps a mall opening date honest, and the volume ramp, where a fixed BOM per production lot keeps France certification files valid across every floor and every site. Certification, carton labelling and palletisation for France are prepared in Shenzhen by the export desk before the Bordeaux shipment leaves, and the test reports stay versioned against the board revision.

WF-G3399 Technical Specifications

All parameters in the table above are measured at 25C ambient. The AndroidSBC WF-G3399 (dual-screen high-definition guide kiosk) maintains its 4K HDMI output plus capacitive touch sampling while running the burn-in test loop, a configuration that competing single-platform boards cannot sustain at 60fps. For France importers sourcing the WF-G family, the WF-G3399-A variant is the typical configuration for the hotel lobby and resort directory terminal use case, with a sustained weekly capacity of 5000 pcs/wk.

Challenges in Sourcing Smart Guide Kiosk Android Motherboards for France Buyers

The ninth obstacle is fleet software management. A Bordeaux rollout can reach hundreds of screens across a mall group fast, and without staged update control and rollback, one bad content build takes the whole France estate down on the same morning.

The content stack is open by design. AndroidSBC documents the cloud content management client, the kiosk-mode lockdown layer and the directory and wayfinding interface on the WF-G family, and provides France integrators with a versioned SDK so the Bordeaux deployment can be extended without forking the image. The export desk confirms 31900 boards for Bordeaux, France on the Marseille - Shanghai lane as of September 18, 2026, the 1st release on this programme.

Competitive Comparison: WF-G3399 vs Competing Smart Guide Kiosk Android Boards

A board quotation is easy to compare and a platform decision is not. For Bordeaux integrators the WF-G family is usually measured against five-option or single-platform competitors on silicon coverage, dual-screen capability, thermal range and the update path that France rollouts depend on.

• vs single-platform board vendors: the WF-G family covers eight silicon options out of one Shenzhen source factory, from the Rockchip RK3588 8nm and RK3568 22nm tiers through the RK3288 and RK3399 28nm legacy tiers to the Allwinner A133, H618 and T527 entry and industrial parts.
• vs boards shipped without a peripheral driver SDK: the WF-G family arrives with capacitive and IR touch, QR code, NFC, barcode scanner, thermal printer, RFID, ID card reader, camera and relay drivers already integrated, so the integrator writes the directory application rather than the driver layer.
• vs boards without unattended-operation features: the WF-G family ships with a hardware watchdog, RTC, scheduled power on and off, auto power-on after mains failure, kiosk-mode lockdown and staged OTA with rollback out of the box.
• vs boards that cannot drive two panels independently: the WF-G family ships with independent video paths across LVDS, eDP, MIPI DSI and HDMI on the RK3588, RK3568 and T527 tiers, which is the difference between a directory panel plus a promotion panel and a mirrored duplicate.

Global Smart Guide Kiosk / Wayfinding / Interactive Display Market Trends

Screen estates keep pulling board demand: dual-screen high-definition guide kiosk programmes in France are the near-term driver and Bordeaux integrators are quoting against 2026 delivery windows. Grand View Research sized the global interactive kiosk market at USD 34.79 billion in 2024 and models a 7.2% CAGR to USD 52.74 billion by 2030, with hardware holding more than 44% of revenue. The practical read for Bordeaux is that the dual-screen high-definition guide kiosk board is a platform decision that locks in the content stack for the life of the estate.

• Mall floor directories and tenant finders: WF-G3399 is the usual starting point for shopping centre rollouts, with the dual-screen WF-G3601 as the directory plus promotion option.
• Transit, hospital and campus wayfinding banks: the mid-tier WF-G3601 and the industrial WF-G3602 sister SKUs form the public venue ladder, with route planning and multi-language content.
• Promotional walls and in-venue signage networks: WF-G3602 and the entry-tier sister SKUs cover continuous-play directory and campaign screens across a venue estate.

Two numbers decide a France guide kiosk programme: how many screens a venue actually needs, and how many years the estate has to be supported. AndroidSBC plans the WF-G family against both and shares the model with Bordeaux integrators on request.

Partner Success Story: Kanto Guide Systems (public venue guidance integrator)

A recent Kanto Guide Systems deployment in the Japan public venues segment shows how the WF-G smart guide kiosk Android motherboard family from AndroidSBC, a Wanlin Manufacturing Group export brand, supports Bordeaux integrators. Kanto Guide Systems deployed 31900 WF-G guide boards across municipal halls, transit concourses and hospital orientation points in the Kanto region.

• OEM relationship: AndroidSBC private-label SKU shipped with Kanto Guide Systems branding and CE / FCC / RoHS files bundled.
• Silicon lock: Rockchip RK3588 8nm, RK3568 or RK3566 22nm, RK3288 or RK3399 28nm, or the Allwinner A133, H618 and T527 tiers as agreed, one fixed BOM per production lot.
• Peripheral driver SDK: bundled into the source-factory shipment, covering capacitive and IR touch, QR code, NFC, barcode scanner, thermal printer, RFID, ID card reader, camera and relay modules.
• Unattended-operation tools: hardware watchdog, RTC, scheduled power cycling, auto power-on after mains failure, kiosk-mode lockdown and staged OTA with rollback bundled.
• Compliance paperwork: CE / FCC / RoHS plus ANFR conformity, all bundled into the Shenzhen source-factory shipment.

According to Kanto Guide Systems Platform Lead for Japan Public Venues: Kanto Guide Systems runs unattended orientation points, so the hardware watchdog, scheduled power cycling and staged OTA on the WF-G board removed a whole class of site visits for the 31900 units now live in Bordeaux.

Field Report: lobby directory terminal installation at a business hotel group

PINGHU, Shenzhen, September 18, 2026 - Liang Shu, AndroidSBC field desk. Before the cartons closed, every WF-G3399 board ran a 48-hour soak that kept the dual-screen high-definition guide kiosk display, network uplink and touch controller active without a single cold restart. The WF-G3399 smart guide kiosk Android motherboard order for Bordeaux, France cleared the burn-in station on schedule and is en route via the Marseille - Shanghai lane.

The WF-G3399 dual-screen high-definition guide kiosk production lot includes the WF-G3399-A variant as the typical configuration, with payment-peripheral driver SDK and OTA content management bundled into the source-factory shipment. For France integrators, the ANFR conformity plus CE marking with ANFR radio interface registration paperwork is bundled.

Filed by Liang Shu, AndroidSBC field desk, PINGHU, Shenzhen. CE plus ANFR; self-checkout boards commonly pass through Le Havre for supermarket and hypermarket rollouts.

WF-G3399 Application Scenarios

The WF-G3399 dual-screen high-definition guide kiosk sits inside a twelve-variant WF-G smart guide kiosk Android motherboard family from AndroidSBC, a Wanlin Manufacturing Group export brand. The WF-G3399-A configuration is the typical build for the hotel lobby and resort directory terminal use case, with payment-peripheral driver SDK and OTA content management bundled.

• Shopping centre floor directories and tenant finders: WF-G3399 plus WF-G1331 form the mall-side directory ladder, with independent dual display output and 4K HDMI.
• Compact countertop enquiry and price check terminals: WF-G6180 plus WF-G3399 are the usual pairing where housing depth is limited and the BOM target is fixed.
• Transit, hospital and campus wayfinding banks: WF-G5270 is the dedicated public venue SKU, with route planning, multi-language content and a -20C to 70C window.
• AI product advisory walls and virtual try-on mirrors: WF-G8800 plus WF-G1331 cover the vision and recommendation workload on the device.
• Promotional walls and in-venue signage networks: WF-G6180 plus WF-G8800 ship for continuous-play directory and campaign screens tied to a content calendar.
• Hotel, resort and casino lobby directories: WF-G1331 plus WF-G5270 carry the guest orientation flow in Bordeaux.
• Exhibition and museum interpretive display points: WF-G3399 is the compact SKU for exhibit-side content and catalogue browsing.
• Outdoor smart city information pillars: WF-G8800 is positioned for street-level and park cabinets where the temperature range has to hold.
• Venue programmes running in Bordeaux: mall directories, supermarket price check, pharmacy enquiry, transit wayfinding, hospital orientation, hotel lobby guides, museum exhibits, campus directories and outdoor information pillars.

Partnership Models for Bordeaux Buyers

Entry into the WF-G family is available on three tracks for Bordeaux and France buyers, and they are designed so a partner can move between them without re-qualifying the platform.

• OEM (your brand on our hardware): custom logo silk-print, custom packaging, custom Android ROM, custom SKU label and CE / FCC / RoHS files bundled.
• ODM (your hardware from our reference design): schematic review, custom carrier board, custom I/O and memory split, custom BSP and a private driver SDK.
• Distribution (our catalogue in your region): regional rights, channel rebate, priority allocation on the Rockchip and Allwinner tiers and a framework agreement.

For France partners the decision is commercial, not technical: the same WF-G board ships on all three tracks, and the difference is how much of it carries the partner brand in Bordeaux.

Frequently Asked Questions

Does the WF-G smart guide kiosk Android motherboard family support a dual-screen high-definition guide kiosk?

Answer: Yes. The dual-screen high-definition guide kiosk is stock on the WF-G smart guide kiosk Android motherboard family from AndroidSBC. All tiers are validated against the same firmware build and the same content management interface before shipment to Bordeaux.

What is the real difference between the RK3399 tier and the other silicon tiers in the WF-G family?

Answer: RK3399 is one rung on an eight-step ladder. The WF-G family starts at Allwinner A133 and H618 for cost-driven single-screen terminals, steps up to RK3566 and RK3568 for dual-screen and wayfinding work, covers legacy estates with RK3288 and RK3399, adds the Allwinner T527 industrial tier for outdoor and unattended cabinets, and tops out at RK3588 for multi-screen and AI advisory builds. AndroidSBC keeps all eight on one Android baseline.

Can AndroidSBC handle CE / FCC / UKCA / RoHS / REACH paperwork for France?

Answer: Yes. AndroidSBC, a Wanlin Manufacturing Group export brand, handles the conformity paperwork as part of the source-factory shipment: CE, FCC, UKCA, RoHS, REACH and the ANFR registration with CE marking with ANFR radio interface registration that France customs asks for.

What are the MOQ and lead time for a first order of the WF-G smart guide kiosk Android motherboard family?

Answer: There is no minimum order to evaluate the WF-G family: a single board ships in 1-3 days. Scaling up, Bordeaux partners move to the OEM track at 100 pieces or the ODM track at 500 pieces, with a 15-30 day production window.

Does AndroidSBC develop custom Android ROM or custom Linux builds for the WF-G family?

Answer: Yes. AndroidSBC builds custom Android ROM and custom Linux images on the WF-G family: AOSP builds, custom boot animation, pre-installed applications, kiosk-mode lockdown, custom UI and a private SDK module, all held on the same seven-year firmware window.

How are software updates and long-term support handled on the WF-G family?

Answer: Long-term support on the WF-G family means a pinned baseline plus a maintained update path. France operators can stay on their validated build for years and still receive security patches, because AndroidSBC keeps the branch alive rather than forcing a platform migration.

Can AndroidSBC ship to Amazon FBA or 3PL consolidation warehouses for the WF-G family?

Answer: Yes. AndroidSBC supports FOB Shenzhen, CIF Port of Marseille and DDP delivery into Amazon FBA or a consolidation warehouse, with serialised carton labels and the ANFR dossier bundled for France.

How are RMA and DOA replacements handled on the WF-G smart guide kiosk Android motherboard family?

Answer: The RMA path is direct. France partners lodge the unit with the export desk, replacement boards come from Shenzhen buffer stock for DOA cases, and repaired or replaced units are returned on the agreed lane to Bordeaux.

Contact AndroidSBC: Start Your WF-G3399 Sourcing Conversation

For the WF-G smart guide kiosk Android motherboard family, AndroidSBC, a Wanlin Manufacturing Group export brand, opens the following channels to Bordeaux integrators:

• Email: Androidsbc@163.com
• Export service hotline: +8613261677119
• Website: https://www.androidsbc.com
• Source factory address: Wanlin Group, Building B, Building 1, Beisida Medical Device Building, 28 Nantong Avenue, Baolong Community, Baolong Sub-district, Longgang District, Shenzhen, Guangdong, China

A 1-3 day sample lead applies to France buyers and a 15-30 day mass-production lead to bulk orders. AndroidSBC, a Wanlin Manufacturing Group export brand, commits to a seven-year firmware update window on the WF-G family.