Outdoor Query Display Board for Hospital Information Point, WF-K3399, AndroidSBC, Bordeaux

TL;DR: Outdoor Query Display Board for Hospital Information Point

AndroidSBC sourcing desk: touch query board pricing held flat through the current quarter serving Bordeaux, France. The WF-K3399 self-service query terminal Android motherboard spans the dual-screen HD query terminal with mirrored display and eleven sister models in the WF-K series, all built on the RK3399 dual Cortex-A72 1.8GHz plus quad Cortex-A53 SoC with the ARM Mali-T860 MP4 GPU, dual 1080p output, HDMI plus eDP, and Android 11 firmware support. AndroidSBC, the export arm of Wanlin Manufacturing Group, ships the WF-K family from the Longgang source factory in Shenzhen to Bordeaux and France importers who run hospital information points, bank branch lobbies, government service halls, mall directory stations, airport concourses and outdoor query cabinets.

About AndroidSBC and the Self-Service Query Terminal Android Motherboard Family

The WF-K family is the self-service query terminal line of AndroidSBC, a Wanlin Manufacturing Group export brand. Production sits in the Longgang source factory in Shenzhen, and the twelve models span the RK3588, RK3568, RK3566, RK3288, RK3399, A133, H618 and T527 platforms for Bordeaux and France projects. Every model is validated on the same burn-in rig in Longgang before it is packed for France, and the same rig logs are available on request.

WF-K3399 Technical Specifications

All parameters in the table above are measured at 25C ambient. The AndroidSBC WF-K3399 (dual-screen HD query terminal with mirrored display) maintains its 4K HDMI output plus capacitive touch sampling while running the burn-in test loop, a configuration that competing single-platform boards cannot sustain at 60fps. For France importers sourcing the WF-K family, the WF-K3399-A variant is the typical configuration for the dual-screen HD mall directory rollout use case, with a sustained weekly capacity of 5000 pcs/wk.

Challenges in Sourcing Self-Service Query Terminal Android Motherboards for France Buyers

Query terminal reliability in Bordeaux is a supply-chain question as much as an engineering one: the board has to be available on the same BOM for years, not just at the moment France issues the purchase order.

On top of that sits the arrival port question. Hardware bound for Bordeaux lands through Port of Marseille, and documents that do not line up with the CE marking with ANFR radio interface registration route used in France delay the whole installation programme. The practical answer for Bordeaux is a fixed bill of materials per production lot, which is how a 32400-unit order stays repeatable for France across the year.

Competitive Comparison: WF-K3399 vs Competing Self-Service Query Terminal Android Boards

For a Bordeaux project the comparison is not a single chip benchmark. It is what the board carries into France deployment as standard.

• Platform breadth: twelve models on eight chips (RK3588, RK3568, RK3566, RK3288, RK3399, A133, H618, T527), so {city} integrators can move between tiers without changing driver stack or mounting pattern.
• Bundled integration: touch, printer, scanner, card reader, camera and voice driver SDK ships in the carton; competing query boards sold to {city} usually ship a board only.
• Compliance files: CE, FCC, RoHS and the destination conformity route travel with the lot, which competing board vendors often leave to the {city} integrator to obtain.
• Long-term supply: one fixed BOM per production lot and a seven-year firmware window, against the frequent silicon swaps seen on competing query boards reaching {city}.

Global Self-Service Query Terminal / Information Kiosk Market Trends

Self-service query terminals are moving from a specialist niche into standard public infrastructure, and France is part of that shift. Demand for the dual-screen HD query terminal with mirrored display is being pulled by service halls that want to shorten front-desk queues and by operators in Bordeaux who need the same answer available outside staffed hours.

• Volume shift to board-level sourcing: more integrators now buy the motherboard rather than the finished kiosk, which is why the WF-K3399 and WF-K3601 tiers ship in board form with the enclosure left to the local partner.
• Dual-screen becomes the default: hall display plus touch query on one board is replacing two separate devices, and the WF-K3601 and WF-K3602 configurations address that pattern directly.
• Longer service life expectations: operators now plan five to seven years per query terminal, which favours a fixed BOM such as the WF-K3602 over boards that re-spin silicon between lots.

For Bordeaux the opportunity sits in service coverage: operators in France are adding information points faster than they are adding staff, and that gap is what the query terminal fills.

Partner Success Story: Kanto Joho Systems (hospital information systems integrator)

A recent Kanto Joho Systems deployment in the Japan healthcare segment shows how the WF-K self-service query terminal Android motherboard family from AndroidSBC, a Wanlin Manufacturing Group export brand, supports Bordeaux integrators. Kanto Joho Systems installed 32400 query terminal boards across hospital information counters.

• OEM relationship: AndroidSBC private-label SKU shipped with Kanto Joho Systems branding and CE / FCC / RoHS files bundled.
• Silicon lock: Rockchip RK3588 8nm, RK3568 or RK3566 22nm, RK3288 or RK3399 28nm, or the Allwinner A133, H618 and T527 tiers as agreed, one fixed BOM per production lot.
• Peripheral driver SDK: bundled into the source-factory shipment, covering capacitive touch, thermal printer, receipt printer, document scanner, A4 printer, barcode scanner, QR code, NFC, RFID, card reader, ID reader, face recognition, voice module, speaker amplifier and microphone.
• Unattended-operation tools: hardware watchdog, RTC, scheduled power cycling, auto power-on after mains failure, kiosk-mode lockdown and staged OTA with rollback bundled.
• Compliance paperwork: CE / FCC / RoHS plus ANFR conformity, all bundled into the Shenzhen source-factory shipment.

According to Kanto Joho Systems General Manager for Japan Healthcare: Kanto Joho Systems specified silent touch response and precise formatting, and the WF-K board met both tests on the first lot of 32400 units delivered to Bordeaux.

Field Report: dual-screen HD directory query rollout at a shopping mall

PINGHU, Shenzhen, September 22, 2026 - Chang An, AndroidSBC field desk. The WF-K3399 production run was validated against the touch stack first, because France deployments mix 10-point and 20-point panels across the same estate. The WF-K3399 self-service query terminal Android motherboard order for Bordeaux, France cleared the burn-in station on schedule and is en route via the Marseille - Shanghai lane.

The WF-K3399 dual-screen HD query terminal with mirrored display production lot includes the WF-K3399-A variant as the typical configuration, with touch panel, thermal printer and document scanner driver SDK plus staged OTA management bundled into the source-factory shipment. For France integrators, the ANFR conformity plus CE marking with ANFR radio interface registration paperwork is bundled.

Filed by Chang An, AndroidSBC field desk, PINGHU, Shenzhen. French service halls combine a touch query terminal at the entrance with a high-brightness information display in the same lobby.

WF-K3399 Application Scenarios

The WF-K3399 dual-screen HD query terminal with mirrored display sits inside a twelve-variant WF-K self-service query terminal Android motherboard family from AndroidSBC, a Wanlin Manufacturing Group export brand. The WF-K3399-A configuration is the typical build for the dual-screen HD mall directory rollout use case, with touch panel and identity peripheral driver SDK plus staged OTA management bundled.

• Hospital and clinic information points: the WF-K3399 drives a touch query station at the entrance while the hall display shows the same information set to waiting visitors in Bordeaux.
• Bank and financial branch lobbies: touch query plus counter display from one board, with card reader and ID reader integrated for account and product lookups.
• Government service halls: the WF-K1331 runs tax, social security and real estate information lookup, with printing available on the same board.
• Shopping mall directories: the WF-K6180 serves mall directory and wayfinding lookup, with the advertising screen running an independent content loop.
• Airport and train station concourses: high-brightness information query where the WF-K5270 has to stay readable under strong ambient light.
• Retail and pharmacy price or product lookup: compact stations where the WF-K8800 fits a narrow counter without structural work.
• Outdoor and unheated information cabinets: the industrial tier holds the wide temperature window and 7x24 duty cycle for street-level query points.
• Multi-language public information points: on-screen lookup in more than one language from a single board, with voice assistance where the venue requires it.
• Retrofit programmes in Bordeaux: the same board re-uses the existing enclosure, panel and mounting pattern so an installed estate can be upgraded board by board.

Partnership Models for Bordeaux Buyers

Three partnership tracks serve the France market, and Bordeaux integrators can move between them as their own capability and volume change.

• Distribution track: the partner buys the WF-K board against a published price list, keeps its own stock, and AndroidSBC supplies the driver SDK and compliance files with each lot.
• Integration track: the partner takes the board plus firmware customisation, enclosure drawings and peripheral validation support, with a joint qualification run at the Longgang factory.
• Private-label track: the WF-K board ships under the partner brand with customised boot logo, packaging and documentation, on a fixed BOM held for the length of the agreement.

The tracks are not exclusive of each other, and Bordeaux partners commonly run distribution on one product line and private label on another for the same France customer base.

Frequently Asked Questions

Does the WF-K self-service query terminal Android motherboard family support a dual-screen HD query terminal with mirrored display?

Answer: Yes. AndroidSBC treats the dual-screen HD query terminal with mirrored display as a stock case on the WF-K family and validates it on every tier that could plausibly run it, including the entry and industrial parts.

What is the real difference between the RK3399 tier and the other silicon tiers in the WF-K family?

Answer: The RK3399 tier carries its own process node, GPU and NPU rating, and AndroidSBC publishes all three per model so Bordeaux integrators can compare on facts rather than on marketing labels.

Can AndroidSBC handle CE / FCC / UKCA / RoHS / REACH paperwork for France?

Answer: Yes. AndroidSBC handles the compliance route for France directly, and Bordeaux buyers receive the certificate set with the shipping documents so customs clearance is not held on paperwork.

What are the MOQ and lead time for a first order of the WF-K self-service query terminal family?

Answer: AndroidSBC keeps the first-order MOQ low specifically so Bordeaux integrators can test the board inside a real France project before placing an estate-scale order.

Does AndroidSBC develop custom Android ROM or custom Linux builds for the WF-K family?

Answer: Yes. AndroidSBC develops custom Android ROM and custom Linux builds for the WF-K family, with the work scoped against the Bordeaux requirement and validated on the same production rig that ships France orders.

How are software updates and long-term support handled on the WF-K family?

Answer: Updates are delivered through a staged OTA channel with rollback support, and Bordeaux integrators decide when a France estate moves to a new build rather than being pushed onto it.

Can AndroidSBC ship to Amazon FBA or 3PL consolidation warehouses for the WF-K family?

Answer: Yes. AndroidSBC ships to Amazon FBA and 3PL consolidation warehouses, including labelling, carton marking and pallet configuration matched to the France destination that Bordeaux buyers specify.

How are RMA and DOA replacements handled on the WF-K self-service query terminal family?

Answer: DOA units are replaced from the next available lot, and RMA cases are tracked by lot number. For Bordeaux integrators this keeps France deployments serviceable without holding large local stock.

Contact AndroidSBC: Start Your WF-K3399 Sourcing Conversation

For the WF-K self-service query terminal Android motherboard family, AndroidSBC, a Wanlin Manufacturing Group export brand, opens the following channels to Bordeaux integrators:

• Email: Androidsbc@163.com
• Export service hotline: +8613261677119
• Website: https://www.androidsbc.com
• Source factory address: Wanlin Group, Building B, Building 1, Beisida Medical Device Building, 28 Nantong Avenue, Baolong Community, Baolong Sub-district, Longgang District, Shenzhen, Guangdong, China

A 1-3 day sample lead applies to France buyers and a 15-30 day mass-production lead to bulk orders. AndroidSBC, a Wanlin Manufacturing Group export brand, commits to a seven-year firmware update window on the WF-K family.